Advances in Economics, Management and Political Sciences
- The Open Access Proceedings Series for Conferences
Proceedings of the 2nd International Conference on Financial Technology and Business Analysis
Series Vol. 51 , 01 December 2023
Open
Access | Article
The Impact of Work-related Electronic Communication During Non-working Time on Work Performance
* Author to whom correspondence should be addressed.
Abstract
With the development of electronic information technology, the use of electronic communication equipment for work communication has become ubiquitous in people's work and life, and has brought a series of positive and negative effects. The purpose of this study is to review and analyze the academic literature on non-work time participation in work-related electronic communication. A significant finding is that most of the existing literature focuses on how non-working electronic communication affects employee initiative, work-family conflict, and time banditry behavior. At the same time, there is relatively little discussion on employee work performance. Therefore, this study aims to analyze the relationship between remote employees engaged in work-related electronic communication during non-working time and their work performance by applying affective events theory, job characteristics model theory, and job demands-resources model theory, to provide effective suggestions for enterprises and employees on how to balance work and life.
Keywords
work-related electronic communication, non-working time, work performance
References
1. Byron, K. (2008) Carrying too heavy a load? The communication and miscommunication of emotion by email. Academy of Management Review, 33(2), 309-327.
2. Butts M. M., Becker W. J., Boswell W. R. (2015) Hot buttons and time sinks: The effects of electronic communication during non-work time on emotions and work-non-work conflict [J]. Academy of Management Journal, 58(11):763-788.
3. Quan-Haase, A., & Wellman, B. (2005) Local virtuality in an organization: Implications for community of practice. Communities and Technologies, 215-238.
4. Richardson, K., & Benbunan-Fich, R. (2011) Examining the antecedents of work connectivity behavior during non-work time. Information and Organization, 21(3), 142-160.
5. Gombert, L., Rivkin, W., & Kleinsorge, T. (2018) A diary-study on work-related smartphone use and employees' well-being: The moderating role of basic need satisfaction. Zeitschrift für Arbeitswissenschaft, 72(2), 111-119.
6. Ohly, S., & Latour, A. (2014) Work-related smartphone use and well-being in the evening. Journal of Personnel Psychology, 13(4), 174-183.
7. Ferguson M., Carlson D., Boswell W., Whitten D, Butts M. M., Kacmar K. M. (2016) Tethered to work:A family systems approach linking mobile device use to turnover intentions [J]. Journal of Applied Psychology, 101(4), 520-534.
8. Boswell, W. R., & Olson-Buchanan, J. B. (2007) The use of communication technologies after hours: The role of work attitudes and work-life conflict. Journal of Management, 33(4), 592-610.
9. Lanaj K, Johnson R E, Barnes C M. (2014) Beginning the workday yet already depleted? Consequences of late-night smartphone use and sleep [J]. Organizational Behavior & Human Decision Processes, 124(1):11-23.
10. Derks, D., & Bakker, A. B. (2014) Smartphone use, work–home interference, and burnout: A diary study on the role of recovery. Applied Psychology, 63(3), 411-440.
11. Motowidlo, Stephan J., Walter C. Borman, and Mark J. Schmit. (2014) A theory of individual differences in task and contextual performance. Organizational Citizenship Behavior and Contextual Performance. Psychology Press, pp.71-83.
12. Ou, C. X., Sia, C. L., & Hui, C. K. (2013) Computer mediated communication and social networking tools at work. Information Technology & People. 26 (2), 172-190.
Data Availability
The datasets used and/or analyzed during the current study will be available from the authors upon reasonable request.
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Authors who publish this series agree to the following terms:
1. Authors retain copyright and grant the series right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this series.
2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the series's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this series.
3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See Open Access Instruction).
- Volume Title
- Proceedings of the 2nd International Conference on Financial Technology and Business Analysis
- ISBN (Print)
- 978-1-83558-149-0
- ISBN (Online)
- 978-1-83558-150-6
- Published Date
- 01 December 2023
- Series
- Advances in Economics, Management and Political Sciences
- ISSN (Print)
- 2754-1169
- ISSN (Online)
- 2754-1177
- DOI
- 10.54254/2754-1169/51/20230615
- Copyright
- 01 December 2023
- Open Access
- This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited