Advances in Economics, Management and Political Sciences

- The Open Access Proceedings Series for Conferences


Proceedings of the 3rd International Conference on Business and Policy Studies

Series Vol. 74 , 17 April 2024


Open Access | Article

Analysis of Business Intelligence Technology in the Big Data Era — A Case Study of Alibaba Group

Shenwei Zhang * 1
1 The Ohio State University

* Author to whom correspondence should be addressed.

Advances in Economics, Management and Political Sciences, Vol. 74, 92-97
Published 17 April 2024. © 2023 The Author(s). Published by EWA Publishing
This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Citation Shenwei Zhang. Analysis of Business Intelligence Technology in the Big Data Era — A Case Study of Alibaba Group. AEMPS (2024) Vol. 74: 92-97. DOI: 10.54254/2754-1169/74/20241520.

Abstract

In the age of big data, business intelligence technology is pivotal in enhancing user experiences and driving innovation across industries. This paper focuses on Alibaba Group, a trailblazer in e-commerce, to examine the transformative role of business intelligence. This paper investigates Alibaba’s cutting-edge application of business intelligence technology, focusing on intelligent recommendation systems, personalized marketing strategies, and efficient supply chain management. The recommendation system harnesses data analysis to provide tailored product suggestions, boosting user satisfaction and sales. Data-driven marketing strategies enable Alibaba to create personalized promotions and coupons, enhancing user experiences and building loyalty. Intelligent supply chain management employs real-time monitoring, optimized transportation, and data-driven decisions to ensure timely deliveries and cost efficiency. A case study of Alibaba's "Singles’ Day Global Shopping Festival" illustrates how business intelligence technology creates a dynamic, data-powered shopping event. Every decision during this event is informed by real-time analysis and AI insights, enabling swift responses to evolving consumer needs. In summary, business intelligence, a driving force in the age of big data, is at the heart of Alibaba’s success. Alibaba has tapped the potential of business intelligence by enhancing the user experience and facilitating data-driven decision-making.

Keywords

Business Intelligence Technology, Big Data Era, Alibaba Group, Intelligent Recommendation System, Data-Driven Decision-Making

References

1. Zheng, Z. (2021). Research on Risk Management in Enterprise Financial Shared Service Centers in the Context of Big Data: A Case Study of Company A (Doctoral dissertation, Southwestern University of Finance and Economics).

2. Wang, Z. (2015). From Business Intelligence to Business Data Analytics in the Era of Big Data: A Comparative Study of Business Intelligence, Business Data Analytics, and Analytics. Quantitative Economic Research, (1), 10.

3. Cao, F. (2013). Big Data: Era of Transformation in Business Models and Decision-Making. Shanghai Informatization, (009), 10-14.

4. Chen, C. (2019). Analysis of Alibaba Group's Development Model in the Context of Cross-Border E-commerce. Technology, Economy, and Markets, (5), 2.

5. Xu, D., & Liu, J. (2020). Analysis of Internationalization Strategies of E-commerce Enterprises: A Case Study of Alibaba Group. National Circulation Economy, (24), 3.

6. Hu, G., Lu, X., & Huang, L. (2009). Research on E-commerce Ecosystem and Its Coordination Mechanism: A Case Study of Alibaba Group. Soft Science, 23(009), 5-10.

7. Su, H. (2022). Exploring the Application of Business Intelligence Systems Based on Big Data in E-commerce Data Analysis. Modern Business, (22), 16-19.

8. Chen, H., Chiang, R. H. L., & Storey, V. C. (2012). Business Intelligence and Analytics: From big data to Big impact. Management Information Systems Quarterly, 36(4), 1165. https://doi.org/10.2307/41703503

9. Mayer-Schnberger, V., & Cukier, K. N. (2013). Big data: a revolution that will transform how we live, work, and think. Choice Reviews Online, 50(12), 50–6804. https://doi.org/10.5860/choice.50-6804

10. Liu, Y., Yang, Y., Li, H., & Zhong, K. (2022). Digital Economy Development, Industrial Structure Upgrading and Green Total Factor Productivity: Empirical Evidence from China’s Cities. International Journal of Environmental Research and Public Health, 19(4), 2414. https://doi.org/10.3390/ijerph19042414

Data Availability

The datasets used and/or analyzed during the current study will be available from the authors upon reasonable request.

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Authors who publish this series agree to the following terms:

1. Authors retain copyright and grant the series right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this series.

2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the series's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this series.

3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See Open Access Instruction).

Volume Title
Proceedings of the 3rd International Conference on Business and Policy Studies
ISBN (Print)
978-1-83558-371-5
ISBN (Online)
978-1-83558-372-2
Published Date
17 April 2024
Series
Advances in Economics, Management and Political Sciences
ISSN (Print)
2754-1169
ISSN (Online)
2754-1177
DOI
10.54254/2754-1169/74/20241520
Copyright
17 April 2024
Open Access
This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited

Copyright © 2023 EWA Publishing. Unless Otherwise Stated