Advances in Economics, Management and Political Sciences

- The Open Access Proceedings Series for Conferences


Proceedings of the 2nd International Conference on Management Research and Economic Development

Series Vol. 87 , 07 June 2024


Open Access | Article

The Analysis of Tencent's Mainstream Social Products - Take WeChat and QQ as Examples

Qisi Sun * 1
1 University of Manchester

* Author to whom correspondence should be addressed.

Advances in Economics, Management and Political Sciences, Vol. 87, 84-89
Published 07 June 2024. © 07 June 2024 The Author(s). Published by EWA Publishing
This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Citation Qisi Sun. The Analysis of Tencent's Mainstream Social Products - Take WeChat and QQ as Examples. AEMPS (2024) Vol. 87: 84-89. DOI: 10.54254/2754-1169/87/20240834.

Abstract

While WeChat is one of the top instant messaging software in China in terms of daily active user and active user, Tencent’s other messaging program, QQ was fading into obscurity. However, Tencent still retains the normal operation of QQ, even though it is not as welcomed as it was first launched. Therefore, this paper analyzes the operation of QQ through functions, user groups, positive competition and revenue generating. In addition, it provides explanations of Tencent’s product management (seven principles for product creation) and innovation strategies (imitative strategy, collaborative innovation, independent innovation, and diversification) by literature review and theoretical analysis. Tencent’s choice to retain QQ is related to the company’s strategy, which can be reflected in two aspects: product management and innovation. In the process of development, companies need to retain the prior market and innovate by learning from the failures of the current base. In addition, the current users and products of the enterprise provide a wide range of market research basis, which is one of the enterprise’s resources and can provide enterprises with better product innovation and management of the platform.

Keywords

Tencent, WeChat, QQ, Instant messaging software, Product management

References

1. Tencent. (2022). 2022 financial report (p. 4). https://www.tencent.com/en-us/investors/quarter-result.html

2. Napitupulu, B. E. P. (2020). What Makes tencent becomes a successful business? A case study analysis of Tencent Doctoral dissertation, STIE Perbanas Surabaya.

3. Wu, J. P., & Frantz, T. L. (2012). Largest IM platform in China Tecents QQ. Journal of Business Case Studies (JBCS), 8(1), 95-102.

4. Shang, Y. (2022). Tencent’s Business Model and Business Strategy. Frontiers in Business, Economics and Management, 4(2), 29-33.

5. Statista. (2019). Most popular messaging apps 2019 | Statista. https://www.statista.com/statistics/258749/most-popular-global-mobile-messenger-apps/.

6. Statista. (2022). China: most popular social media platforms 2018, Statista. https://www.statista.com/statistics/250546/leading-social-network-sites-in-china/

7. BIRKINSHAW, J., DE DIEGO, E., & LIANGHONG KE, D. (2018). Seven lessons from Tencent’s Pony Ma. London Business School Review, 29(2), 50–53. https://doi.org/10.1111/2057-1615.12239

8. Liu, S (2021). Financial Analysis of Light Asset Company Based on Harvard Analysis Framework—Taking Tencent as an Example. Advances in Social Sciences, 10, 1640, DOI: 10.12677/ASS.2021.107227.

9. Dai, J., Shen, L., & Zheng, W. (2011). Business-model dynamics: A case study of Tencent. 2011 IEEE 18th International Conference on Industrial Engineering and Engineering Management. https://doi.org/10.1109/icieem.2011.6035164

10. Tencent. (2013). 2013 financial report (p. 7). https://www.tencent.com/en-us/investors/quarter-result.html

11. Greeven, M. J., & Yip, G. S. (2021). Six paths to Chinese company innovation. Asia Pacific Journal of Management, 38, 17-33.

12. Negro, G., Balbi, G., & Bory, P. (2020). The path to WeChat: How Tencent’s culture shaped the most popular Chinese app, 1998–2011. Global Media and Communication, 16(2), 208-226.

Data Availability

The datasets used and/or analyzed during the current study will be available from the authors upon reasonable request.

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Authors who publish this series agree to the following terms:

1. Authors retain copyright and grant the series right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this series.

2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the series's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this series.

3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See Open Access Instruction).

Volume Title
Proceedings of the 2nd International Conference on Management Research and Economic Development
ISBN (Print)
978-1-83558-469-9
ISBN (Online)
978-1-83558-470-5
Published Date
07 June 2024
Series
Advances in Economics, Management and Political Sciences
ISSN (Print)
2754-1169
ISSN (Online)
2754-1177
DOI
10.54254/2754-1169/87/20240834
Copyright
07 June 2024
Open Access
This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited

Copyright © 2023 EWA Publishing. Unless Otherwise Stated